Last Updated: June 2026
Legal & Policy

ep789 Terms and Conditions — What Every Player Needs to Know

These Terms and Conditions govern your use of the ep789 platform. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read and accepted all terms outlined below.

Six Things These Terms Protect

The ep789 Terms and Conditions exist to make the platform fair, safe and transparent for every Pakistan player who registers an account.

Account Security & Integrity

Every player is entitled to one account. Duplicate accounts, shared accounts and fraudulent registrations are not permitted. Your account details and password are your responsibility to keep secure. ep789 uses SSL encryption on all account data.

Fair Deposit & Withdrawal Rules

All PKR transactions — whether via JazzCash, Easypaisa, Raast or bank transfer — are processed under clear rules. Deposits are credited promptly. Withdrawal requests are handled without unnecessary delays, subject to account verification requirements.

Transparent Bonus Terms

Every promotional offer on ep789 comes with clearly stated wagering requirements, eligible games, minimum deposit thresholds and expiry conditions. Bonus abuse or circumvention of wagering requirements may result in bonus forfeiture and account review.

Betting Rules & Market Integrity

Sports betting markets — including cricket, PSL, T20 and football — are settled according to official results from recognised governing bodies. Void bets, voided markets and exceptional circumstances are handled according to the specific betting rules in the Sports section.

Responsible Gaming Obligations

ep789 is strictly for adults aged 18 and above. The platform provides deposit limit tools, session time reminders and self-exclusion options. Players are responsible for managing their own gaming activity within sensible personal limits.

Privacy & Data Protection

Personal information collected during registration and account use is handled in accordance with the ep789 Privacy Policy. Data is not sold to third parties. All stored data is protected using industry-standard security practices. See our Privacy Policy for full details.

1 General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ep789 ("the Platform", "we", "us"). By accessing the ep789 website at ep789.onl, creating an account or making any deposit, you confirm that you have read, understood and agreed to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not register an account or use any services provided by ep789. These Terms apply to all areas of the platform — sports betting, live casino, slot games, promotions, deposits and withdrawals.

Important: ep789 is an entertainment platform intended for adults aged 18 and above only. It is your responsibility to ensure that participation in online gaming is lawful in your jurisdiction. ep789 does not make any representations regarding the legal status of online gaming in any specific location.

These Terms are written in English and the English version takes precedence in the event of any inconsistency. ep789 reserves the right to update these Terms at any time. Continued use of the platform following notification of any change constitutes acceptance of the revised Terms.

2 Account Registration

To access the full range of ep789 services — including sports betting, live casino, slot games and the cashier — you must register an account. Registration is free and requires you to provide accurate personal information including your full name, date of birth, email address and contact number.

One Account Per Person

Each player is permitted to hold one active account only. Creating multiple accounts — whether under your own details, a family member's details or any other identity — is strictly prohibited. If duplicate accounts are detected, all associated accounts may be suspended and any balances within them may be forfeited pending investigation.

Age Requirement

You must be at least 18 years of age to register and use ep789. By completing registration, you confirm that you meet this age requirement. ep789 may request age verification documents at any time. Accounts found to belong to individuals under 18 will be closed immediately and any funds returned to the original payment method where possible.

Accurate Information

You are required to provide accurate, current and complete information at registration and to update your account details if any information changes. Providing false information — including a false name, date of birth or contact details — constitutes a breach of these Terms and may result in immediate account closure and forfeiture of any balance.

Account Security

You are responsible for maintaining the confidentiality of your account login credentials. You must not share your password with any other person. ep789 is not liable for any losses resulting from unauthorised access to your account that is caused by your own failure to keep your credentials secure. If you suspect your account has been accessed by someone else, contact ep789 support immediately via live chat.

  • Use a strong, unique password for your ep789 account.
  • Do not log in to your account on shared or public devices without logging out afterwards.
  • Enable any available two-factor authentication options in your account settings.
  • Report suspicious account activity to support without delay.

3 Deposits and Withdrawals

All deposits and withdrawals on ep789 are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and other mobile wallets as displayed in the cashier section of your account.

Deposits

Deposits are credited to your PKR balance promptly following confirmation from your payment provider. Minimum deposit amounts are displayed in the cashier at the time of transaction. ep789 does not charge fees on standard deposits, though your bank or mobile wallet provider may apply their own charges.

You must only deposit funds from payment methods registered in your own name. Using payment methods belonging to other persons — including family members — is not permitted and may trigger an account review.

Withdrawals

Withdrawal requests are processed to the same payment method used for your most recent deposit, where technically possible. Withdrawals to JazzCash and Easypaisa wallets are handled promptly after approval. Bank transfer withdrawals may take additional business days depending on your bank's processing times.

Before processing a first withdrawal, ep789 may require identity verification (KYC). You may be asked to provide a copy of a valid CNIC, proof of address or a screenshot of your registered mobile wallet. This is a standard procedure and is intended to protect both you and the platform from fraud.

Withdrawal minimums and processing timelines are displayed in the Withdrawal section. Please review these before submitting a request. Withdrawal requests submitted outside business hours may be queued for processing on the next working day.

Dormant Accounts

Accounts that have had no login activity for a continuous period of twelve months may be classified as dormant. ep789 may apply a small monthly administration fee to dormant account balances after written notice is provided to the registered email address. Players are encouraged to log in and use any balance before dormancy fees apply.

4 Bonuses and Promotions

ep789 offers a range of bonuses and promotional offers to both new and existing players. All current promotions are listed on the Promotions page. Each promotion is governed by specific terms that include wagering requirements, minimum deposit amounts, eligible games, bonus expiry periods and opt-in requirements. These individual promotion terms are displayed on the Promotions page and must be read before claiming any offer.

Wagering Requirements

Most bonuses carry a wagering requirement — a multiplier that indicates how many times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be requested. For example, a bonus with a 20x wagering requirement on a PKR 1,000 bonus means PKR 20,000 in qualifying bets must be placed before the bonus converts to withdrawable funds.

  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games may contribute at a lower rate. The contribution percentage for each game category is shown on the relevant promotion page.
  • Bonuses have expiry dates. If the wagering requirement is not met within the stated period, the bonus and any winnings generated from it will be removed from your account.
  • Bonus funds are used after real-money funds have been depleted, unless stated otherwise in individual promotion terms.

Bonus Abuse

ep789 actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same offer more than once, placing low-risk or hedged bets specifically to meet wagering requirements with minimal risk, and exploiting technical errors or glitches in bonus crediting. Any account found to be abusing bonus offers may have the relevant bonus removed, winnings voided and the account reviewed or suspended.

Note: ep789 reserves the right to modify, suspend or withdraw any promotional offer at any time without prior notice. Changes to ongoing promotions will be communicated via the Promotions page and, where material, by email to affected players.

5 Sports Betting Rules

The sports betting section of ep789 covers cricket — including PSL, T20I, ODI and Test matches — as well as football, esports and a range of other sports. All markets are settled in accordance with the official results declared by the relevant governing body or recognised statistical provider.

Bet Acceptance

ep789 reserves the right to refuse, limit or void any bet at its discretion. Bets are not accepted from accounts suspected of match-fixing activity, insider information use or coordinated betting patterns. Odds are subject to change up to the moment a bet is confirmed. The odds displayed at the time your bet slip is confirmed are the odds that apply to your bet.

In-Play Betting

Live in-play betting markets are updated in real time during cricket and football matches. Bets placed during any temporary suspension of an in-play market may be voided if the suspension was caused by a technical error or data feed issue rather than normal market management. In-play bets accepted in error at clearly incorrect odds may be voided at ep789's discretion.

Void Bets & Abandoned Matches

A bet is voided and your stake returned if: the event is abandoned or postponed and not completed within a reasonable period; the match does not start on the originally scheduled date and is not rescheduled within 24 hours; or a technical error results in a bet being placed at an incorrect price. PSL matches interrupted due to weather follow DLS (Duckworth-Lewis-Stern) rulings where applicable — final results are taken from the official tournament authority's declaration.

Maximum Payouts

Maximum single-bet and accumulator payout limits apply to all sports betting markets. These limits are displayed in the betting rules section of your account and are applied per event, per day and per account. Winnings exceeding the stated maximum payout will be capped at the limit even if the odds and stake would otherwise produce a higher return.

6 Casino and Slot Games

ep789 offers live casino games — including blackjack, baccarat, roulette and game shows — as well as a library of over 500 slot titles. All casino and slot games use certified random number generation (RNG) or live dealer mechanics to ensure fair and unpredictable outcomes on every round.

Game Malfunctions

In the event of a game malfunction, disconnection or technical error mid-round, the affected round may be voided and stakes returned. ep789 is not liable for losses caused by internet connectivity issues on the player's end. If you experience a disconnection during a live casino hand or slot spin, the outcome of that round as recorded by the game server will be the final result. Contact support if you believe a round was not resolved correctly.

Return to Player (RTP)

All slot games have a published theoretical RTP percentage which reflects the long-term average return to players over a very large number of spins. RTP percentages are provided by the game developer and verified by independent testing. A high RTP does not guarantee winnings in any individual session — it is a statistical measure over millions of rounds, not a promise of short-term returns.

Game Availability

Some games may be temporarily unavailable due to maintenance, software updates or provider scheduling. ep789 does not guarantee continuous availability of any specific title. The game library is updated regularly with new additions, and titles may occasionally be removed if a provider's contract is not renewed.

7 Prohibited Conduct

The following activities are strictly prohibited on ep789 and will result in immediate account suspension and potential forfeiture of balances:

  • Multiple accounts: Registering or operating more than one account per person.
  • Fraudulent payments: Using stolen, cloned or unauthorised payment methods to make deposits.
  • Chargeback abuse: Initiating chargebacks or payment reversals after betting with deposited funds.
  • Match-fixing: Placing bets based on inside knowledge or in connection with any scheme to fix the outcome of a sporting event.
  • Collusion: Coordinating with other players in live casino games to gain an unfair advantage.
  • Automated betting: Using bots, scripts, artificial intelligence tools or any automated system to place bets or interact with casino games.
  • Exploiting errors: Taking advantage of software bugs, miscalculated odds, incorrect bonus crediting or any other technical error on the platform.
  • Money laundering: Using ep789 for any activity intended to conceal the origins of illegally obtained funds.

ep789 cooperates with relevant authorities where required by law. Suspicious activity reports may be filed in accordance with applicable anti-money-laundering obligations. Any funds associated with fraudulent or prohibited activity may be frozen pending investigation.

8 Account Suspension and Closure

ep789 reserves the right to suspend, restrict or close any account at its discretion. Reasons for account action include but are not limited to: breach of these Terms, suspected fraud, failure to complete identity verification, bonus abuse, prohibited conduct as described in Section 7, or at the player's own request.

Player-Initiated Closure

If you wish to close your account, contact ep789 support via live chat. Before closure, any pending withdrawals will be processed to your registered payment method. Bonus balances that have not yet met wagering requirements will be removed upon account closure. Real-money balances that are verified and not subject to any hold will be returned.

Self-Exclusion

Players who wish to take a break from gaming can request a self-exclusion period through the Responsible Gaming section. Self-exclusion periods range from short cooling-off intervals to permanent exclusion. During a self-exclusion period, you will not be able to log in, deposit, bet or claim promotions. ep789 takes self-exclusion requests seriously and processes them promptly.

If your account is suspended by ep789 due to a suspected breach, you will be notified at your registered email address. You have the right to submit relevant information in response before a final determination is made on your account status.

9 Responsible Gaming

ep789 is committed to providing an entertainment experience that players can enjoy within healthy personal limits. Gambling is not a reliable source of income and should never be used as a way to solve financial problems. The platform is designed for entertainment — not financial gain — and all players are encouraged to approach it with that mindset.

  • Set a deposit budget before you start and stick to it.
  • Take regular breaks and do not play for extended uninterrupted sessions.
  • Do not chase losses by increasing bet sizes after a losing run.
  • Never gamble with money you cannot afford to lose.
  • Do not gamble under the influence of alcohol or when emotionally distressed.

ep789 provides deposit limit tools, session time reminders and self-exclusion options to every registered player. These tools are available from the Responsible Gaming section of your account settings and from the Responsible Gaming page. If you feel that your gaming is becoming a problem, use these tools and consider seeking support from a qualified counselling service.

ep789 does not accept accounts from minors under any circumstances. Any account suspected of belonging to a person under 18 years of age will be investigated and closed, with any balance returned to the payment source where possible.

10 Limitation of Liability

ep789 provides the platform on an "as available" basis. While we make every reasonable effort to ensure the platform is operational, accurate and secure, we do not guarantee uninterrupted availability or complete freedom from errors.

To the fullest extent permitted by applicable law, ep789 shall not be liable for:

  • Any losses resulting from reliance on incorrect odds, scores or market information caused by data feed errors.
  • Any losses caused by interruption to internet or mobile connectivity on the player's end.
  • Any indirect, consequential or punitive losses arising from your use of the platform.
  • Any loss resulting from unauthorised access to your account where that access was made possible by your own failure to secure your credentials.
  • Technical failures on the part of third-party payment processors causing delays in deposit or withdrawal processing.

ep789's total liability to any individual player for any single incident shall not exceed the value of the stake placed in connection with that incident. This limitation does not affect any statutory rights you may have under applicable consumer protection law.

11 Privacy and Data

ep789 collects and processes personal data in connection with account registration, identity verification, transaction processing and platform security. The types of data collected, how it is used, how long it is retained and what rights you have over your data are all described in detail in the Privacy Policy.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw this consent at any time by closing your account, though this will affect your ability to use the platform. Certain data may be retained after account closure for legal, fraud prevention or regulatory purposes.

ep789 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services and fraud detection providers strictly for the purpose of operating the platform and protecting its players.

12 Amendments to These Terms

ep789 reserves the right to amend these Terms and Conditions at any time. When material changes are made, players will be notified via the registered email address and a notice will be displayed on the platform. Minor amendments may be made without individual notification but will always be reflected in the updated Terms published on this page, along with the revision date shown at the top.

Your continued use of the ep789 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you disagree with an amendment, you should close your account before the change takes effect. Remaining funds will be processed to your registered payment method following account closure.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from your use of ep789 that cannot be resolved through direct communication with our support team will be subject to the dispute resolution process described in the support documentation available via live chat.

Questions about these Terms? Contact the ep789 support team via the live chat widget available on any page of the platform. The team is available 24/7 and can clarify any part of these Terms in plain language. You can also visit the FAQ page for quick answers to common questions.

Understood the Terms? You Are Ready to Get Started

Create a free ep789 account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket and PSL, playing live casino or spinning slots — all from one platform built for Pakistan players.

18+ Only — Play Responsibly

ep789 is strictly for adults aged 18 and above. Set a personal deposit budget before you play and treat gaming as entertainment only. If gaming begins to affect your daily life, finances or wellbeing, take a break and use the tools available on our Responsible Gaming page.